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Pharmacy Fulfillment integration

Truepill integration for telehealth

Turn an approved order into a shipped prescription.

Truepill provides pharmacy dispensing and fulfillment for digital health brands. Turbopills routes approved orders to Truepill, then keeps fill, label, and shipment tracking in sync so the patient and your support team always know where a medication is.

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OVERVIEW

What is Truepill?

Truepill is an API-driven pharmacy and fulfillment platform used by telehealth and DTC health brands to dispense, package, and ship medications nationwide without operating their own pharmacy.

HOW IT WORKS

How Truepill works with Turbopills

When an order is approved and a prescription exists, Turbopills sends the fulfillment request to Truepill. Truepill dispenses and ships, and adjudication, fill, and tracking events flow back to Turbopills to update the patient and trigger billing.

  1. 1

    Order is approved with a valid Rx

    A provider-approved order with a prescription is queued for fulfillment in Turbopills.

  2. 2

    Fulfillment request sent to Truepill

    Patient, shipping, and medication details pass to Truepill's pharmacy API.

  3. 3

    Truepill dispenses and ships

    The pharmacy fills the prescription, packages it, and hands it to the carrier.

  4. 4

    Tracking syncs to the patient

    Fill and shipment tracking return via webhooks so Turbopills can notify the patient and update support.

TELEHEALTH USE CASES

Truepill for telehealth businesses

Where the Truepill integration shines for telehealth operators running client-branded programs powered by Turbopills.

Cash-pay GLP-1 programs

Ship compounded or branded medications directly to patients on a recurring cadence.

Subscription refills

Trigger the next fill automatically when a subscription renews in Turbopills.

Multi-brand operators

Run fulfillment for several client-branded storefronts through one connected pharmacy.

Key capabilities

What you get out of the box when you connect Turbopills with Truepill.

API-driven dispensing

Approved orders create fulfillment requests with no manual data entry.

Nationwide shipping

Medications ship to patients across supported states with carrier tracking.

Real-time fill status

Adjudication, fill, and exception events keep your team ahead of patient questions.

Tracking and notifications

Shipment tracking flows back so patients get proactive updates from your brand.

Frequently asked questions

Does Turbopills handle the prescription before Truepill?+

Yes. Intake, provider approval, and e-prescribing happen in your Turbopills workflow, and only approved orders with a valid prescription are sent for fulfillment.

Do patients see Truepill or our brand?+

Fulfillment runs in the background. Patient notifications and tracking come from your branded experience.

How are shipping exceptions handled?+

Exception events return via webhooks so your support team can act before the patient reaches out.

Related integrations

Build out the rest of your telehealth stack.

Ready to connect Truepill to your telehealth stack?

Talk to our team about how Turbopills can power your program end to end with Truepill on day one.

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