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Marketing & CRM integration

Klaviyo integration for telehealth

Trigger email and SMS off real patient lifecycle events.

Turbopills streams lifecycle events into Klaviyo so your email and SMS flows fire on what actually happens: intake started, order paid, approval, refill due, subscription lapsed. You run retention and win-back on accurate signals while keeping PHI out of the marketing layer.

OVERVIEW

What is Klaviyo?

Klaviyo is an email and SMS marketing platform built for ecommerce and DTC brands, known for event-driven flows, segmentation, and revenue attribution.

HOW IT WORKS

How Klaviyo works with Turbopills

Turbopills sends non-PHI events and profile traits to Klaviyo via its API, so you can build flows and segments around the telehealth funnel and attribute revenue, without pushing clinical data into a marketing tool.

  1. 1

    Map the events you want

    Choose which Turbopills events to send: intake started, order paid, approved, refill due, churn risk.

  2. 2

    Events stream to Klaviyo

    Profiles and events sync via the Klaviyo API with PHI excluded by design.

  3. 3

    Build flows and segments

    Create abandoned-intake, onboarding, refill, and win-back flows off real triggers.

  4. 4

    Attribute and optimize

    Tie revenue and conversions back to flows and campaigns to see what works.

TELEHEALTH USE CASES

Klaviyo for telehealth businesses

Where the Klaviyo integration shines for telehealth operators running client-branded programs powered by Turbopills.

Abandoned intake recovery

Email or text patients who start intake but do not finish checkout.

Refill and adherence reminders

Prompt patients before a refill is due to keep them on therapy.

Win-back lapsed patients

Re-engage subscribers who paused so they restart treatment.

Key capabilities

What you get out of the box when you connect Turbopills with Klaviyo.

Event-driven flows

Fire automations on the exact moment in the telehealth funnel.

Segmentation

Build audiences from lifecycle stage, program, and behavior.

PHI-safe sync

Send the events and traits marketing needs while clinical data stays out of Klaviyo.

Revenue attribution

Connect orders and renewals back to the flows that drove them.

Frequently asked questions

Does this send PHI to Klaviyo?+

No. The integration is designed to send non-PHI events and traits so you get marketing power without putting clinical data in a marketing platform.

Which events can trigger flows?+

Funnel and lifecycle events such as intake started, order paid, provider approved, refill due, and subscription lapsed are available.

Can we attribute revenue?+

Yes. Orders and renewals can be passed so Klaviyo attributes revenue to the flows and campaigns responsible.

Ready to connect Klaviyo to your telehealth stack?

Talk to our team about how Turbopills can power your program end to end with Klaviyo on day one.